Must-Have Agency Software: Self-Service Portal

Must-Have Agency Software: Self-Service Portal

Client self-service portals are not just essential insurance agency software; they’re part of the global consumer-based business market. According to Microsoft, 90% of consumers worldwide expect organizations to offer a self-service portal. And a Zendesk survey showed 67% prefer a self-service portal to talking with a representative. These stats are not surprising as a self-service portal offers multiple benefits to consumers and businesses alike.

(more…)