Planning for your exit from the independent insurance agency you helped build, whether passing it on to family or not, is rarely an easy task. However, succession planning is a necessary part of running a successful business, and it’s important to start the process...
As we delve into our second post focused on succession planning, we look towards addressing when to start planning and where to go given the multiple tracks for exiting your independent insurance agency. When to Start Planning As with most big decisions, it is never...
Planning for the next generation of leadership at an agency can be a combination of excitement, uncertainty and lots of critical conversations. In our next series of blogs, we’ll look at the who, what, where, when, why and how of succession planning. We start off with...
As an independent insurance agency owner, your number one priority is your relationship with your clients. Clients trust you to provide them with the best service, and to keep them safe. This means ensuring their personal data is protected – a task that is not easy...
Your clients are the most important part of your independent insurance agency. It is your relationship with these clients that drive your business. You think about their needs and reach out to provide the best service. It is this client service that is central to the...
There seem to be endless t’s to cross and i’s to dot as part of an agency’s daily workflow. These small but important details can pile up, making for hours of work that slow down operations. This month’s eGuide hits at the heart of your agency’s need: efficiency. In...
Success in business is about careful calculations: profit vs loss, supply vs demand, and investment vs ROI. Each of these formulas are configured and adjusted to ensure maximum efficiency, and each piece plays an important role. If one piece of the efficiency puzzles...
As the days grow shorter and the sluggish weather of winter approaches, staying motivated and working efficiently can require a lot of extra effort. However, it may not be the weather or the time of year that is slowing down your agency. Consider your processes,...
The claims management process is central to the insurance experience, containing many facets to ensure success. Government regulations, protection form fraud, and a positive client experience are just a few of the critical pieces to a strong claims management process....
Collaboration and cooperation are synonymous with success. Efficiency and innovation are a direct result of teamwork, as many individuals work towards a common goal. So, why are we hesitant to foster the same connectivity and cohesion with our agency systems?...