An End of Year Message from Strategic Insurance Software CEO Alex Deak

An End of Year Message from Strategic Insurance Software CEO Alex Deak

The year 2020 was one like no other: it provided individuals and businesses worldwide with some interesting and rarely seen challenges. Innovation, flexibility, and adaptation were required in increasing measure to reduce risk and make the most of the opportunities that came our way.

For the Partner Platform team at Strategic Insurance Software, the foundational service principles we practice every day were exercised in new ways and to new heights, helping us turn the many challenges of 2020 into some amazing successes. The growth and achievements of the team are truly remarkable.

See more about how our community came together during the uncertainty of 2020

In this unpredictable and challenging year, our team worked with the Partner Platform Community to improve the Partner Platform experience and achieved significant accomplishments including adding and enhancing features such as:

Beyond our product updates, our team also:

Read about one of our most notable 2020 achievements: our Virtual National Learning Event

Through it all, we as a team welcomed a dozen new team members, celebrated births and marriages from afar, and supported each other and our Partner Platform agencies through each new test and transition 2020 brought us.

We are thankful for our Partner Platform Community, who expressed encouragement and appreciation as we worked through the challenges of 2020 together. Countless positive emails and conversations on service team experience and product enhancements make us all exceedingly proud of our team’s commitment, effort, and accomplishments in serving the Partner Platform Community.

We look forward to building on these successes and assisting our clients in growing and flourishing in the years ahead.


Want to learn more about the Partner Platform team and community? Check out our website at to find out more.

Teaming Up for Our Virtual National Learning Event: What We Learned from Our SIS Partners

Teaming Up for Our Virtual National Learning Event: What We Learned from Our SIS Partners

Last year, we began planning our 2020 Partner Platform National Learning Event. While we expected it to be different from our 2019 event, we never anticipated the COVID-19 global pandemic challenges. Yet, our innovative and adept team and SIS partners readily came together to form our first Virtual National Learning Event.

On October 15th and 16th, we welcomed over 750 registered guests for two days of learning. Guest speakers and our dedicated staff lent their expertise, and well over 3,000 views poured in as attendees participated in an average of five sessions each.

Read more about our response to the COVID-19 pandemic here

Two Days of Connections, Growth, and Insight

Over the two days of the event, the Partner Platform community encountered great insights from all who came, delving into engaging questions and continuing to sharpen the Partner Platform tools and experience.

Alex Deak  kickoff meeting National Learning Event
SIS CEO Alex Deak kicks off the National Learning Event with a nod to the many SIS Partner Platform partners

As CEO Alex Deak kicked off the event by covering SIS Partner Platform’s 2020 milestones, he also delved into what’s to come in 2021. Then, he turned things over to keynote Dr. Debra Jasper, Founder and CEO of MindSet Digital, who spoke on one of the event’s central themes: remote work and the power of digital connections.

After a Partner Platform 2020.4 overview from Director of Product Management Bryce Lee, the event turned to simultaneous presentations on one of three learning paths: agency growth and retention, valuation, and Partner Platform best practices.

Guest speakers included:

Bryce Lee joined SIS President Michael Doran to wrap up the event, sharing about “The Future of Partner” with updates on coming improvements and enhancements in 2021 and beyond.

Get a quick recap of our 2019 User Community National Conference here

Hearing from the Partner Platform Community

Immediately following the event, our team was flooded with feedback – a hallmark of the Partner Platform community. Some of the responses included:

I really enjoyed the webinars. I felt like I learned something in each one I attended. As always, I am very impressed with Partner and your team.
Good job!!

Amazing seminar these past two days! Thank you for all of the great information and updates. It was nice putting faces to names. It was also nice because we felt heard. A lot of things we had inquired about and proposed were being addressed. So, thank you and the Partner team for that.

Just wanted to thank Partner for the past two days of webinars. I learned so much.  It’s nice to know your company is always moving forward with technology.  So user-friendly, so glad we become customers!

Thank you!! We started using SIS at least eight years ago at my agency and have always appreciated your customer service and willingness to listen to our needs as an agency. You have come so far since the early days, and love all the innovation and improvements.

Take a look back on a decade of service in our 2019 10th Anniversary Video

Thank you to all who attended, provided feedback, and contributed to our commitment to always innovate and grow.

If you have additional thoughts or feedback, please get in touch at And, if you missed sessions or want to revisit any of the workshops, all Partner Platform users can access the recorded sessions on PartnerNet here.

Thank you again, and we look forward to seeing everyone again next year!

Connect with Community and Innovation: The Partner Platform 2020 National Learning Event

Connect with Community and Innovation: The Partner Platform 2020 National Learning Event

Community, learning, and innovation are core principles for the Partner Platform team. 2020 has provided many challenges and opportunities for our team to exhibit these principles. We’ve worked together to face the obstacles of social distancing and system interruptions, and innovated with more virtual learning events, enhanced webinars, and online learning to keep our community connected and educated.