Mike Maranda has been in the insurance business for over 40 years. He’s guided his agency through many seasons, but his recent journey to find the right agency management system for his team was one of the most painful.
After many years with a system they loved, Quality Insurance Service was forced to make a change when one of the big-name providers acquired their original system. Mike and his business partner decided to pick one of the big-name systems to avoid needing to make a change again anytime soon.
Yet, after selecting one of the dominant providers, they were frustrated to move through a cumbersome system with unresponsive service. After four years, they’d had enough and started searching for a new system, eventually joining the Partner Platform community.
We asked Mike to share his journey, telling us how Quality Insurance Service came to Partner Platform and how the partnership has grown over the years.
In our conversation, we covered:
- What Mike and his team looked for in an agency management system
- How and why they chose Partner Platform
- What their conversion experience was like
- Where they see the industry going in the next five to ten years
- And more!